Orders are generally processed within 1–3 business days, excluding weekends and holidays. Processing times may be extended during sales, promotional periods, product launches, severe weather, or other periods of unusually high order volume.
Available shipping methods and applicable charges are displayed during checkout. Delivery dates are estimates and are not guaranteed.
When tracking information becomes available, it will be sent to the email address provided during checkout.
Customers are responsible for providing a complete and accurate shipping address. If an address correction is required, contact [email protected] as soon as possible.
If tracking has not updated for an extended period or a package appears to be lost in transit, contact us so we can assist with a carrier investigation or claim when applicable.
If an order arrives damaged, leaking, or incorrectly fulfilled, contact [email protected] promptly with your name, order number, and clear photographs or video of the product, packaging, shipping label, and damage.